Privacy Policy

This tells you what information we collect about you and how we use it. What information does ICM Research collect about me?


We use cookies to collect information about how visitors use our website including which which pages they have viewed. Find out more about the use of cookies on this site.

IP addresses

We also collect IP addresses (an IP address is a number that can be used to uniquely identify a specific computer or other network device on the internet). We might use analysis software to look at information attributed to individual IP addresses for the purpose of enhancing your user experience. This information is not used to develop a personal profile of you and the log files are frequently deleted.

Personal information

You may choose to provide personal information to ICM Research, for example via our ‘Contact Us’ page, or when you post a comment. Personal information may typically comprise your name, e mail address, postal address, telephone or mobile number.

How will the information be used by ICM Research?

ICM Research will use your information for a number of purposes including:

  • Providing you with the information you have requested and to follow up on your enquiry once it has been fulfilled.
  • Sending you information about ourselves and our products and services, but only where you have given us permission to do so.

When will ICM Research contact me?

We will contact you:

  • In response to your request for information or your request to be contacted.
  • To follow up business opportunities with you at a later date.
  • For marketing purposes where you have specifically agreed to this.

How long will ICM Research keep my personal information?

We will keep your information for as long as is necessary to fulfil the request you make or administrate any services you choose to receive. We may contact you periodically after this to keep in touch with you unless you tell us not to. No information will be kept for longer than is necessary.

Will ICM Research share my information with anyone else?

We will keep your information confidential except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies). We may share your information with other Creston Group Companies.

Generally, we will only use your information within ICM Research. However, sometimes we use third parties to process your information. ICM Research will always require these third parties to comply strictly with its instructions and we will require that they do not use your personal information for their own business purposes.

This Privacy Policy applies solely to the personal data collected by ICM Research and does not apply to third party websites. ICM Research is not responsible for the privacy policies of third party websites.

Changes to our Privacy Policy

From time to time we may update this policy so you may wish to check again in the future by visiting our website.


ICM Research may use survey infrastructure outside of the EEA. This infrastructure offers data protection equivalent to the UK Data Protection standards. In some surveys ICM also deploys digital fingerprinting. This technique uses information about the computer being used to access surveys in order to prevent duplicate survey completion.

ICM Research will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

All information you provide to ICM Research is stored on ICM’s secure servers.

ICM Research has taken all the relevant security measures to protect any personal data received from loss, misuse and alterations of customer data under ICM Research’s control. While we cannot guarantee that loss, misuse or alterations of data will not occur, ICM Research uses its best efforts to prevent this. Once ICM Research has received your information, ICM Research will use strict procedures and security features to try to prevent unauthorised access but any transmission is at your own risk.

If you have any questions about these policies, please contact:

Marketing Services
ICM Research
Creston House
10 Great Pulteney Street

Legal Notice

ICM Research Ltd (“ICM Research”) has made all reasonable efforts to ensure that all information provided through the ICM Research web site is accurate at the time of inclusion, however it is possible that from time to time there may be occasional errors or omissions for which ICM Research apologises.

ICM Research makes no representation or warranty, express or implied, as to the accuracy or completeness of the contents of this web site, and reserves the right to make such changes as it may wish at any time without notice.

Neither ICM Research nor any of its subsidiaries, associates, directors, officers, employees or agents shall have any liability to any person for any direct, special, indirect, or consequential damages, or any other damages of whatsoever kind or for any costs or expenses resulting from their use of the contents of this web site.

Any and all decisions (including but not limited to investment decisions) which may be based on information on this website are entirely the responsibility of the reader. No information contained in this web site constitutes or shall be deemed to constitute an invitation or advice concerning any decision to invest or otherwise deal in shares or securities of ICM Research or its subsidiaries or associates.
Links to third party sites containing information on ICM Research, its parent company Creston plc, and/or its subsidiaries and associates are provided for the reader’s convenience only. ICM Research is not the publisher of such information and takes no responsibility of any kind for it.

Any visitor to this web site providing information to ICM Research agrees that ICM Research has unlimited rights to such information and that ICM Research may use such information in any way it chooses. Such information provided by the visitor shall be non-confidential.

The contents of this web site are © Copyright of ICM Research Ltd