Clear thinking in a complex world
Contactless_SymbolHand_small0

Contactless payment: Has it arrived?
April 5, 2013

Fresh research from ICM suggests that contactless payment is really starting to gain momentum – especially in London. In a recent ICM study, we… more

B

Horsemeat scandal
February 12, 2013

It seems like almost every day that there is a new twist in the horsemeat scandal. As this story has gathered momentum, ICM Research has… more

Contactless_SymbolHand_small0

Contactless Payment: When will it take off?
December 14, 2012

Did you know that contactless payment cards were launched in the same year as the first iPhone? Why has contactless payment not taken… more

FINANCIAL SERVICES abacus small

Employers concerned about cost and admin of new pension regs, say advisers
November 7, 2012

More than three quarters (81%) of corporate advisers say that the cost and administration of auto-enrolment are among employers’ top worries when it comes to… more

SteveO1-bwsmall

Financial Trends Survey – Safeguarding the customers interest
November 1, 2012

Recent research conducted by ICM into public perceptions of the UK financial industry brought up some intriguing results. Unsurprisingly the public had little confidence or… more

dh logo

Dental pilot evaluation
October 16, 2012

Research conducted by ICM on behalf of the Department of Health (DH) show dentists are putting a firm focus on more preventative dental care and… more

tom thumb

Five ways customer discussions have helped Aviva
August 29, 2012

In this paper ICM’s Dr. Tom Wormald explores five ways in which the Aviva Live online research community has helped Aviva understand how customers perceive its brand… more

loyalty thumb small

What do customers really want from loyalty schemes?
February 6, 2012

With several major companies overhauling their loyalty programmes, 2012 looks like it will be the year when marketers ask if their loyalty programmes are doing… more

The Big 4

Retail Week Poll- Supermarket Perceptions
February 3, 2012

To start the New Year, ICM’s poll for Retail Week looks at supermarkets, and how they compare on four key aspects: product quality, value, customer… more

illustration of a 2012 year with reflection - 3d rendered image

Retail Week Poll- Customer Spending: 2012
January 20, 2012

With the New Year bringing a time for reflection and prediction, December 2011′s poll for Retail Week asked consumers how they felt about money and… more

  1. Pages:
  2. 1
  3. 2
  4. 3